Strategic Customer Care - Building Customer Loyalty Workshop

Visit our monthly workshop to learn about our new program – Strategic Customer Care at Sandler Training in Troy.

Join us on the fourth Thursday of the month .
Every manager hires friendly, helpful employees for the front line of their company. But do we really know what are people are saying to our hard-earned customers every day? Listen in on their conversations and you may find that they …

Are always busy, but rarely productive
Are missing sales opportunities due to a ‘that’s not my job’ attitude
Over-promising in order to make customers happy short term, but causing problems long term
Causing friction internally due to poor communication skills and misunderstandings
Are good employees but are leaving your company because of supervisory issues

Join us for a Round Table discussion with other Owners, Presidents and Managers on...

Why Customers Leave, And What To Do About It!